Business Sector

Ceri Thomas – Welsh Parliament


Ceri started her apprenticeship journey in January 2021, having left the role of a Security Officer at a Prison facility. Ceri took on more administrative support services at the Prison, however Ceri felt that she lacked the principles of administration and it was an area of her skills set that was letting her down.  Ceri explained that she was attracted to the apprenticeship scheme, as this would be a great opportunity to increase her knowledge of administration and to be a part of the Welsh Parliaments goals and visions.

Ceri settled well into the apprenticeship and was eager to complete elements outside of the fortnightly workshops to progress and gain as much knowledge as she could.  Ceri started her journey in Finance and moved to Committee Services after completing the Apprenticeship.

Through self-motivation and dedication, Ceri was able to complete the Apprenticeship in 6 months, while facing her own personal barriers during the pandemic and working from home.

Ceri continued to carry out her role, complete the projects set for the apprentices by Learning and Development, and attend wellbeing and Welsh course online.

At first Ceri was nervous with using new digital devices and tools, however through practice and gaining more confidence, Ceri was asked by the technical support team to create breakout rooms and provide training on Teams to other staff members.